Terms and Conditions

Effective Date: May 10, 2025

These Terms and Conditions (“Terms”) govern your use of the Elevate Media website located at https://elevatemedia.cc (the “Site”) and any services provided by Elevate Media (“Elevate Media,” “we,” “us,” or “our”).

By accessing or using this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Site.

About Elevate Media

Elevate Media is a digital marketing agency serving home service businesses, contractors, tradespeople, and related professionals. We provide advertising management, customer acquisition systems, appointment booking support, and related marketing services designed to help businesses generate inbound customer inquiries.

Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not:

Use the Site in any way that violates applicable laws or regulations

Attempt to gain unauthorized access to the Site or related systems

Use automated systems, bots, or scraping tools without permission

Interfere with the operation or security of the Site

Transmit malicious code, spam, or harmful material

We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.

Intellectual Property

All content on this Site, including text, branding, graphics, logos, design elements, and marketing materials, is owned by or licensed to Elevate Media and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from this Site without prior written permission.

Service Information and No Guarantees

Any information provided on this Site is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no guarantees regarding:

Customer Inquiries

Business results

Advertising performance

Revenue increases

Appointment outcomes

Service availability

Results may vary depending on market conditions, advertising spend, competition, response times, business operations, and other external factors beyond our control.

Third-Party Platforms and Services

Our services may involve third-party platforms and providers, including but not limited to:

Meta/Facebook Ads

Google Ads

GoHighLevel / LeadConnector

SMS and email communication providers

Scheduling and analytics platforms

We are not responsible for outages, policy changes, restrictions, or technical issues caused by third-party services.

SMS Communications

By providing your phone number through our website forms, chat features, scheduling tools, or other opt-in methods, you consent to receive SMS communications from Elevate Media regarding inquiries, appointment scheduling, service-related communications, and account-related updates initiated by the user.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchase.

Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Limitation of Liability

To the fullest extent permitted by law, Elevate Media shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or our services.

We do not guarantee uninterrupted access to the Site and are not responsible for technical issues, delays, data loss, or third-party service interruptions.

Indemnification

You agree to indemnify and hold harmless Elevate Media, its directors, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Site, violation of these Terms, or violation of any applicable laws.

Modifications

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising in connection with these Terms or the use of this Site shall be subject to the jurisdiction of the courts of New Zealand.

If you have any questions regarding these Terms and Conditions, please contact:

Elevate Media

Website: https://elevatemedia.cc

Email: [email protected]

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